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Delivery

Delivery Options   

All items ordered before 12:00pm EST will be sent the same day. Items ordered after 12:00pm EST will be sent on the following day. Orders placed after 12:00pm EST on Friday will be sent on the following Monday.

If you experience any issues with your delivery, please contact us at customerservice@CLICKII.com or on 1-888-959-4788 Monday to Friday 9:00am - 7:00pm EST.


How will I know when my order has been sent?

As soon as your order is shipped from our warehouse you will be sent an email to confirm that it's on its way.


Once my order has been shipped when will I receive it?

Depending on your method of shipping, your timing will vary.

  • Standard Shipping - you will receive your order in 7-10 days
  • Expedited - you will receive your order in 1-3 days
  • Next Day - you will receive your order in 1 day
  • The timeliness of service to destinations outside the contiguous U.S. may be affected by the limited availability of transportation. Due to the variability of transportation, Package Services and UPS Mail Innovations packages may take up to two to five weeks to reach Hawaii, Alaska, Puerto Rico and any U.S. Territories. This includes ZIP Codes with prefixes of 967 and 969 and those with the following prefixes: 995, 996, 997, 998, 999, 968, 006, 007, 008, and 009


Do you charge for delivery?

Yes

Standard Shipping 7-10 days $7.99.


Which countries do you deliver to? 

We deliver to the United States and US territories.

If in doubt please contact our customer service team at customerservice@CLICKII.com or 1-888-959-4788 Monday to Friday 9:00am - 7:00pm EST.


What do I do if I have not received my order? 

If your order does not arrive within 14 days please contact us so that we can investigate with the delivery company.


One of the items is missing from my order. What do I do?

Sometimes items that are ordered on the same day may arrive to you on different days. We will send you an email to let you know when each item is on its way.